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Privacy Policy

Effective Date: 23 February 2026

Resolve values your privacy. This Privacy Policy explains how Resolve ("Resolve," "the App"), operated by Dispatch Messaging Inc., collects, uses, stores, and protects your information when you use the mobile application.

By using Resolve, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide when creating or using an account, including:

• Email address
• Phone number
• Name (if provided)
• Apple ID (if you use Sign in with Apple)

This information is required to create and manage your account.

1.2 Usage Data

To provide core functionality, we collect usage data including:

• Session duration
• Session history
• Token balance
• Tokens earned or lost
• Streak data (if enabled)
• App preference settings

This data enables Resolve's focus session tracking and staking mechanics.

1.3 Payment Information

Token purchases are processed exclusively through Apple In-App Purchase (IAP).

We do not collect or store payment card details. Apple handles payment processing according to its own privacy policy.

1.4 Technical and Device Information

Our servers may automatically log limited technical information necessary for operation and security, such as:

• Device type
• Operating system version
• App version
• IP address (for security and fraud prevention)

We do not use this data for advertising purposes.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the core features of Resolve
• Manage user accounts and authentication
• Maintain token balances and session records
• Process in-app purchases via Apple
• Improve performance and stability
• Prevent fraud or abuse
• Comply with legal obligations

We do not sell personal information.

We do not use your information for third-party advertising.

3. Tokens and Virtual Goods

Tokens within Resolve are virtual goods. Tokens:

• Have no monetary value
• Are not transferable
• Are not redeemable for cash
• Are non-refundable except as required by Apple's policies

Tokens exist solely for use within the Resolve app.

4. Data Protection

We implement industry-standard technical and organizational measures to protect your information, including:

• Encrypted data transmission
• Secure backend infrastructure
• Restricted access controls
• Ongoing monitoring for system vulnerabilities

While we take reasonable steps to safeguard data, no system can guarantee complete security.

5. Data Access and Control

You have the right to:

• Access your stored account information
• Update your personal details
• Delete your account

Account deletion is available within the app. Upon deletion:

• Account information
• Session data
• Token balance

will be permanently removed, except where retention is required for legal compliance.

If you encounter issues deleting your account, you may contact us at the email below.

6. Data Retention

We retain personal information only as long as necessary to provide the App's services.

We may retain limited information:

• To comply with legal obligations
• To resolve disputes
• To enforce our Terms

After retention is no longer required, data is securely deleted or anonymized.

7. Information Sharing

We do not sell or rent your personal information.

We may disclose information only:

• With your consent
• To comply with applicable laws or legal requests
• To protect the rights, safety, or security of Resolve or its users
• To trusted service providers who support our infrastructure (subject to confidentiality obligations)

8. International Users

Resolve may be available internationally.

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of personal data
• Restriction or objection to certain processing

To exercise these rights, contact us at the email below.

9. Children's Privacy

Resolve is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If such data is identified, it will be deleted promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy for business, operational, or legal reasons.

If significant changes occur, we may notify users via in-app notice or update the Effective Date above.

Continued use of Resolve after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact us:

Email: support@focusresolve.com